---
title: "Chapter 2: Customer Service"
description: "![Manual image](/wp-content/uploads/2026/09/manual-image-007.png) Thank you for purchasing the CV-TEK Corr-vac® Mark III Plus . When you need spare parts or service, please contact us at **847.741.3500** . ## 2.1. SPARE PARTS When ordering spare parts, please have the following information ready:…"
url: "https://www.cv-tek.com/docs/mark-iii-plus/chapter-2-customer-service/"
updated: "2026-09-29"
category: Mark III Plus+
---

# Chapter 2: Customer Service

![Manual image](/wp-content/uploads/2026/09/manual-image-007.png)

Thank you for purchasing the CV-TEK Corr-vac® Mark III Plus . When you need spare parts or service, please contact us at **847.741.3500** .

## 2.1. SPARE PARTS

When ordering spare parts, please have the following information ready:

- Machine serial number
- Part numbers and exact description of the items required
- Quantity required
- Date required and any special shipment request
- Delivery address
- Purchase request/order reference

## 2.2. TECHNICAL ASSISTANCE

When requesting technical assistant, please have the following information ready:

- Machine serial number
- Description of the problem
- Address and telephone number
- Contact name

## 2.3. PREVENTATIVE MAINTENANCE

For details about the preventative maintenance service we offer, please call our technical service manager directly at **847.741.3500**.