Chapter 2: Customer Service
Thank you for purchasing the CV-TEK Corr-vac® Mark III. When you need spare
parts or service, please contact us at 847.741.3500.
2.1. SPARE PARTS
When ordering spare parts, please have the following information ready:
- Machine serial number
- Part numbers and exact description of the items required
- Quantity required
- Date required and any special shipment request
- Delivery address
- Purchase request/order reference
2.2. TECHNICAL ASSISTANCE
When requesting technical assistant, please have the following information ready:
- Machine serial number
- Description of the problem
- Address and telephone number
- Contact name
2.3. PREVENTATIVE MAINTENANCE
For details about the preventative maintenance service we offer, please call our
technical service manager directly at 847.741.3500.